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Common queries answered

Frequently Asked Questions

  1. Go to the “My Account” page
  2. Fill out the registration form
  3. Click Submit
  4. Follow the prompts to complete setting up your account
Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
Go to the Account Details page to edit your account information.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

No problem! Go to the Lost Password page and enter your username or email. You will be emailed a link to reset your password.
If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
Please see our Terms & Conditions for complete details regarding our return policy.
Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may use the “Orders” page to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
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